At Skincare Store, we believe that true beauty begins with trust. Just as we carefully curate our luxury skincare and beauty collections, we are equally dedicated to protecting your privacy and personal information with the highest standards of care and security.

1. Information We Collect

Personal Information You Provide

  • Contact Details: Name, email address, telephone number
  • Shipping Information: Delivery address, shipping preferences
  • Payment Information: Credit/debit card details (processed securely through PCI-DSS compliant systems), PayPal account information
  • Account Information: Username, password, purchase history, beauty preferences
  • Communication Records: Correspondence with our customer care team

Information Collected Automatically

  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, products viewed, time spent on site
  • Location Data: General geographic location for regional compliance and shipping calculations

2. How We Use Your Information

We use your personal information to provide the sophisticated shopping experience you expect from a luxury beauty retailer:

  • Process and fulfill your orders for premium skincare and beauty products
  • Provide personalized beauty recommendations based on your preferences
  • Send order confirmations, shipping updates, and delivery notifications
  • Process secure payments through our encrypted systems
  • Offer customer support from our Manchester-based care team
  • Send carefully curated marketing communications (with your consent)
  • Improve our website functionality and user experience
  • Comply with legal obligations and prevent fraudulent activities

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our luxury product formulations:

Service Providers

  • Payment processors (PayPal, credit card companies)
  • Shipping and delivery partners
  • IT and cloud storage providers
  • Customer relationship management systems

Legal Requirements

We may disclose information when required by law, court order, or governmental regulations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As a global retailer serving beauty enthusiasts worldwide (excluding certain Asian and remote regions), your data may be processed in countries outside your residence. We ensure all international transfers comply with applicable data protection laws through standard contractual clauses and adequate safeguards.

5. Data Storage and Security

Storage Duration

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security Measures

We employ industry-leading security measures to protect your information:

  • Advanced SSL encryption for all data transmissions
  • PCI-DSS compliance for payment processing
  • Secure tokenization technology
  • Regular security audits and monitoring
  • Strict access controls and authentication procedures
  • No storage of financial data on our servers

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Restriction: Limit how we use your information
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain processing activities
  • Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us provide an enhanced shopping experience.

How We Use Cookies

  • Essential Cookies: Required for website functionality and secure checkout
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Deliver relevant beauty product recommendations

Managing Cookies

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Manchester-based team:

Email: [email protected]

Address: 219 Bidwell Street, Manchester, US 06040

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

Thank you for trusting Skincare Store with your beauty journey and your personal information.